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Client Reviews

5.0 on Google and Zillow

Client Reviews

What buyers, sellers, renters and owners say about working with me, in their own words.

What is my home worth?Talk with Brett

Every review below was posted on Google or Zillow and is shown word for word, newest first. Clients and the agent on the other side of a Santa Monica sale, from Playa Vista and Culver City to Redondo Beach, Encino and Harbor City. When a client posted the same review on both sites, it appears once.

5.0On Google and Zillow
41Reviews, 22 Google and 19 Zillow
#1Coldwell Banker Venice and Playa Vista offices, 2025
Top 1.5%U.S. agents, RealTrends Verified

What clients say

“Our second time using Brett for buying a house.”

He did a great job wit handling a very difficult seller!

Corey ParsonsOct 2026 · Google

“Brett was the best agent we could have asked for when buying our home!”

During the initial shopping process he was super helpful in finding properties for us to look at and had a ton of knowledge about the home buying process and all the things we didn’t know since this was our first home purchase. He provided such detailed explanations every time we had a question. When it came to putting in an offer on the house we wanted, he was so quick to put it together and was pivotal in getting our offer accepted. During escrow was where he really shined! Along with helping us through the normal process of things with inspections and all that, our financing fell through and he helped us to find two alternatives and worked with those companies until we could get it finalized. He was on it, constantly communicating with the financing companies, the HOA, the seller’s agent, and us. Along the way, he continued to work with the seller to make sure things were smooth even though our closing got delayed. Even after closing, he’s continued to be so helpful with all the questions we’ve had about vendors, flooring, you name it! We highly recommend Brett and will absolutely be working with him again whenever we decide to move again one day.

Elizabeth PaigeOct 2026 · Google and Zillow

“Brett was incredible to work with, and we couldn’t recommend him more.”

We toured no less than 15 homes over many months while searching for the right fit. We were very specific about needing more space while still wanting to stay in our current area, which made the search challenging due to limited inventory and such a competitive market. Brett never gave up, never made us feel like we were asking for too much and kept fighting for us until we found the right home. He was ALWAYS on time, super responsive, and followed through on everything he said he would do. More importantly, we always felt like he genuinely had our best interest in mind. Finding someone who operates with that level of integrity is rare. We will absolutely continue to use Brett and will be referring him to all of our friends and family. We’re incredibly grateful we had him in our corner throughout this process and wouldn’t have found our new home without him! Thank you, Brett!!

Paulina ModarelliAug 2026 · Google

“I don’t remember if I already wrote a review, but I will write one again because Brett is truly amazing.”

We met with several other realtors who just wanted to sell us something. Brett on the other hand is honest, trustworthy, and works very hard to find you a home or sell yours (he did both for us). He will tell you when he doesn’t think a home is a good fit, a good investment, or the right neighborhood. This was huge to us, as it built fast trust and we really valued his opinion (and he is incredibly knowledgeable) . He is also very responsive and dedicated. It doesn’t seem like a job to him, but a passion. He truly wants you to find your dream home, and that means so much to us. We can’t recommend him any higher!!

Deanna NeedellSep 2023 · Google and Zillow

“Brett did a fantastic job walking us through the entire process on our first home from the prep, to the search, and finally purchasing.”

He was incredibly patient and thoroughly answered all questions before and after closing. He’s honest, kind, and knows LA incredibly well as he’s a life long native. You won’t find someone more responsive or willing to go above and beyond to help you find the perfect home.

Encino first-time buyerJan 2023 · Zillow

“Brett is absolutely phenomenal as a realtor.”

He is extremely responsive; never misses a beat. He is very professional and very respectful. He was willing to go far and wide to see homes all over LA county and even some beyond. He never hesitated whenever I had a place of interest and made my search feel like a true priority to him. I think one of the greatest aspects of working with him is he never pressured me to take any home I wasn’t completely excited about. He was always attentive and wanted to make sure I got into a place that really was for me. Brett is beyond words and a phenomenal realtor. I recommend him in the highest regard.

Mohamed OmarDec 2021 · Zillow

“Brett has helped us with our home needs since first relocating to California in 2017.”

He is extremely knowledgeable & communicative. Brett did everything he could during our recent home purchase to make the process as easy & stress-free as possible. I would recommend his services to anyone looking for a real estate agent.

Dustin SwysgoodOct 2021 · Zillow

“Brett has a great depth of knowledge about the market in general, especially Playa Vista.”

He is patient, listens and responds with excellent choices that match your criteria. Brett introduced us to our current home, full of comfort, style and amenities – all of which satisfied what my wife and I told Brett were required for us to move. A very reliable real estate partner!

Norman ToyOct 2021 · Zillow

“Brett was the best realtor my wife and I could hope for!”

He sold our home in Redondo Beach for 10% over the asking price and definitely delivered on all promises. I strongly recommend him! He is always very quick to reply to email, phone, text, etc and made the home selling process as smooth and easy as possible. This was both helpful and reassuring considering what a huge investment this was for our family. Also, I’ve worked with Brett for 4 years ever since another realtor couldn’t lease a rental property of mine. He found a great renter in a week and has helped me find tenants ever since.

Redondo Beach sellerMay 2021 · Zillow

“Brett was a pleasure to work with during this process.”

He is kind and cares deeply for the satisfaction of his clients. He was extremely flexible with my schedule and worked tirelessly to make sure I was well informed and taken care of from the beginning and even after we had finished working together. Would recommend to anyone looking to find their home in LA!

Liz PritzkerJan 2021 · Zillow

“Brett, is extremely knowledgeable in the real estate field.”

He is confident and follows up in all areas. He is responsive to clients needs and information. I monitored his handling of difficult clients and watched how he assisted to conclusion.

Denise JohnstonAug 2020 · Zillow

“Brett was awesome to work with.”

He is the ultimate professional with strong knowledge of the real estate market and how to leverage his knowledge. Within 5 days he had multiple cash offers and had house in escrow and closed in less than 4 weeks. Full price. His integrity is unmatched. I highly recommend him to sellers and buyers.

Playa Vista sellerAug 2020 · Zillow

“Brett Ross is undoubtedly the best realtor I know of.”

Brett has the heart of a teacher and patience unlike any other. I worked with Brett to buy my first home and sell it later on. These were my first experiences and he explained every step of the process every step of the way. He always wanted what was best for me long term and never pressured me whatsoever. On top of this, Brett is an exceptional communicator. He’s very timely and responds quickly to requests. I strongly recommend Brett as someone you can trust with your real estate needs. I can’t recommend him enough.

First-time buyer and sellerNov 2023 · Google

“Brett Ross was such a pleasure to work with!”

His kindness, strong work ethic, and deep market knowledge are truly unmatched. He’s a fair and skilled negotiator who handles every step of the process with professionalism and ease. I had the pleasure of working with him on 2621 Centinela #7, and the experience was seamless from start to finish. Brett is an honest, dedicated, and fantastic realtor — I highly recommend him!

Amanda BernadynNov 2025 · Google

“Brett Ross was such a joy to work with.”

He helped us find the perfect townhome in North Hollywood that fit our needs and lifestyle. He explained everything clearly and guided us through the home search, negotiations, and buying process with tremendous patience and care, taking so much of the stress off our shoulders. We felt supported every step of the way. Brett is truly a gem!

Linda MalikSep 2025 · Google

“Brett is absolutely incredible.”

He’s an honest and trustworthy realtor, which is hard to find. He truly cared about helping us find a good home. He is very knowledgeable and gave us great advice. We’ve worked with him twice and will definitely do so again. We can’t recommend him any higher.

Lara KassabJul 2025 · Google

“We had a amazing experience working with Brett!”

He was extremely knowledgable and honest. He truly had our best interests at heart! He was great at communication and dedicated to help us find a new home. We would highly recommend working with him to anyone searching for a new home!

Olivia StarksJul 2025 · Google

“Working with Brett Ross as the listing agent on a home purchase in Santa Monica was truly a great experience.”

I represented the buyers, who were displaced from the Palisades Fire—one of the most devastating events in Los Angeles. As you can imagine, this was an incredibly challenging and emotional process for them. Throughout the transaction, there were a few unforeseen challenges outside of both our control, yet Brett remained patient, professional, and understanding. What stood out most was his ability to respond thoughtfully rather than overreact, ensuring that unnecessary stress was not added to an already difficult situation. His calm, measured approach made a world of difference, not just for my clients but for me as well. I sincerely appreciate Brett’s collaboration and professionalism, and I’m grateful that we can now celebrate a successful close of escrow! If you’re looking for a real estate professional who is not only knowledgeable but also kind and steady under pressure, Brett is the one to call. Highly recommend!

James KimAgent on the other side · Mar 2025 · Google

“I cannot recommend Brett Ross highly enough!”

From start to finish, they were the epitome of professionalism, expertise, and dedication. Brett made finding the perfect property in Playa Vista & each step of the transaction feel effortless What truly sets Brett apart is their deep knowledge of the Playa Vista area. Beyond that, their negotiation skills were nothing short of remarkable. Brett negotiated an incredible deal and a sizable credit. Brett’s ability to navigate the complexities of the transaction and ensure every detail was handled smoothly gave me complete peace of mind. His communication was prompt, clear, and most importantly honest. If you’re looking for a realtor who will go above and beyond to deliver exceptional results, call Brett!

Renato StellaDec 2024 · Google

“Working with Brett was an absolute dream!”

From start to finish, they went above and beyond to make sure we got not only the best deal in Culver City but also peace of mind throughout the entire process. Their knowledge of the market is unmatched, and they truly had our best interests at heart every step of the way. They introduced us to top-notch inspectors who caught every detail, ensuring there were no surprises down the line. And let me tell you, their negotiation skills are next-level! They managed to secure a huge credit that significantly offset our costs, which was such an incredible bonus. If you’re looking for a realtor who is sharp, attentive, and truly delivers results, look no further than Brett Ross. They exceeded all of our expectations and made this potentially stressful process feel effortless. Thank you for helping us find our dream home and making the experience so positive!

Rebecca KrogmannNov 2024 · Google

“From the first meeting to the closing, Brett was fantastic.”

Brett was always honest, available to answer questions, provide updates, and offer guidance backed by cutting edge data analysis. Brett’s professionalism and dedication are unmatched. You couldn’t find a better realtor!

Alsatia SmithNov 2024 · Google

“Brett is the best realtor I have ever worked with.”

They were incredibly knowledgeable, patient, and supportive throughout the entire home-buying process. I couldn’t be happier with my Redondo Beach home. Thank you!

Jasper ThomasNov 2024 · Google

“Brett exceeded all my expectations.”

Their market knowledge, negotiation skills, and attention to detail were impressive. They made the entire home-buying process smooth and enjoyable. I couldn’t be happier with my new Culver City home!

A.D. AOct 2024 · Google

“I had an outstanding experience with Brett.”

His knowledge of the market and negotiation skills helped me secure the perfect Playa Vista home at a great price. He was always professional and responsive. 10/10 would recommend!

JMAJul 2024 · Google

“I cannot recommend Brett Ross highly enough!”

From start to finish, their dedication, professionalism, and expertise were evident in every step of the process. Brett took the time to understand my needs and preferences, showing me properties that perfectly matched what I was looking for. Their deep knowledge of the market and keen negotiating skills ensured that I got the best possible deal. What truly sets Brett apart is their exceptional communication; I was always kept in the loop and felt confident knowing I had a trustworthy advocate on my side. Thanks to Brett, I found my dream home in Playa Vista without any stress or hassle. If you’re looking for a realtor who will go above and beyond, look no further!

Josh WittmershausJun 2024 · Google

“Brett was extremely knowledgeable, resourceful, and diligent regarding the purchase of both a condo and single family home in the greater LA area.”

His negotiation ability and understanding of the market allowed us to purchase the condo below asking price, and out navigate 7 other bids on the purchase of our current home. Brett’s depth of resources, experience, and reliability are unmatched. I strongly encourage you to work with him for your next sale or purchase.

Greg R.Jun 2024 · Google

“Brett went above and beyond to help me find my dream home in Culver City.”

They listened to my needs, provided great advice, and were always available to answer my questions. I couldn’t be more satisfied with their service.

Alissa MillerJun 2024 · Google

“Brett was absolutely phenomenal to work with.”

He went above and beyond every step of the way. We will definitely use his again in the future.

Korin TorrenceSep 2023 · Google

“Brett Ross works very hard and with great results.”

He went above and beyond in handling our property, managing to get a better price than we imagined. Brett is also a pleasure to deal with.

Del Rey townhome ownerAug 2020 · Zillow

“Met Brett. He is great and very helpful.”

You can feel comfortable working with him. Great experience! Brett also led us through multiple rounds of negotiation to get to a price we were comfortable with. In the end we found the property that was perfect for us and are loving it so far.

Marina del Rey renterNov 2019 · Zillow

“Brett is amazing.”

Super responsive, knowledgeable, and friendly, yet doesn’t pressure you into anything and always gives his honest opinion about a place. He helped us purchase a home and was very patient and helpful. Highly recommend him!

Deanna HunterNov 2019 · Zillow

“Brett was amazing in helping us rent a condo in Playa Vista.”

His communication was thorough and always extremely timely. He helped us negotiate our needs with the owner and truly went above and beyond to get us situated with everything that we needed. We’d definitely love to work with him again!

Lexine OdishOct 2026 · Zillow

“I strongly recommend working with Brett — I met him when I was looking for apartments in Santa Monica a few years ago.”

He was the listing agent on a great unit and also informally helped manage it. That was a godsend because it was often difficult to reach the landlord. Brett helped me out a number of times with minor issues — I know for sure my life would have been a LOT harder without him!

Alison MastrangeloSep 2024 · Google

“Brett Ross has been indispensable for me when it comes to all real estate matters concerning my property.”

He is more like a concierge, handling all aspects of the process from listings, showings, careful tenant selection, repairs and upgrades and smooth transitions. He is my go-to. Don’t think I would trust anyone else.

Nancy TravisJun 2024 · Google

“Brett is very knowledgeable about the market, he is very professional, friendly and very responsive to questions.”

He was able to lease my house over asking price. In one word Brett is great and I highly recommend him.

Playa Vista homeownerOct 2021 · Zillow

“Brett is an amazing agent, who provided a quick turnaround in leasing our property to amazing tenants.”

His hard work and professionalism were appreciated at every step of the leasing process. Brett is a trusted neighborhood resource.

Playa Vista condo ownerMay 2021 · Zillow

“I first met Brett when I toured the condo I live in now in Playa Vista.”

Finding a new place to live at was stressful enough, and to do it during a pandemic only increased that level of stress. Brett was very aware of the safety precautions that were necessary during this pandemic, and went above and beyond in helping me feel safe. He wore a mask the entire time, offered me hand sanitizer after my tour, and even wore a glove on one hand and made sure to open all the doors for me throughout the tour so I didn’t have to touch a thing! No other realtor went to such a level of care and understanding for me to feel comfortable. During the application process, he made me feel comfortable about asking any questions, and was very prompt and thorough in his answers. He is super knowledgeable about the Playa Vista area! He helped me throughout the entire process and even followed up several months later after I moved in, making sure that everything was going well! I HIGHLY recommend Brett Ross to anyone who is looking to rent a property in the Playa Vista area. He went above and beyond for me, and I’m positive he would do the same for anyone. I can tell he is very passionate and good at what he does, and I will go straight to him should I need help again in the future!

Ian Janssen EagerDec 2020 · Zillow

“Brett was friendly and very helpful in our search to rent a home last year.”

He went above and beyond to make sure we got just what we wanted! We’re so grateful for his help!

Samantha ObersteinDec 2020 · Zillow

Worked with me? I would love to hear from you

Reviews help the next family decide who to trust. If we have worked together, a few words on Google or Zillow mean a lot.

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